FAQs
How are your products sustainable?
We use recycled, renewable, and organic fibers, each verified with a construction certificate for authenticity. Our commitment to sustainability includes maximizing the lifecycle of waste by using only recycled materials. We also optimize packaging design to reduce material usage and weight, minimizing waste. Additionally, all printing is done with toxin-free inks for an eco-friendly approach.
What are your lead times for production?
Lead times vary depending on the product type and order complexity. Our standard production timelines range from 5 to 15 days. You can choose based on your urgency and requirements. Instant dispatch is available for ready-to-ship products, orders with a quick turnaround ship in 5-6 days, and tailor-made orders are shipped within 2 weeks.
Can we see a sample or get a sample made?
Yes, we offer a sampler kit that includes items like flat-packed mailer boxs, envelopes, tags, stickers, shredded paper, tape, and tissue. This allows you to review the materials and quality before placing a larger order.
Can't find what you’re looking for?
We've got you covered! Send us an email at hi@corugami.com or fill out the form (link) and let us know what you're looking for. A team member will get in touch with you within 48 hours to assist you further.
How can I customize the size of my packaging product ?
We offer customization options for the size, color prints, and any branding or visual elements you’d like on your packaging. Please fill out this form (link) to reach out to us and share your requirements.
What choices affect my pricing?
Our pricing is influenced by five main factors: dimensions, box style, material, order quantity & customization—where larger volumes result in greater savings.
Do you have volume discounts or price breaks?
We provide the packaging products in bundles in 50, 100, 250, 500, and 1,000 units, along with additional volume discounts for bulk orders.
How do I know what material to order?
Choosing the right material for your packaging can be challenging, but we’re here to help! You can reach out to us for a consultation, and our team will guide you in selecting the best material for your product. Additionally, you can explore our Discovery section, where we provide detailed insights on the use cases for all the materials we offer.
How do I choose the right box size?
To find the right box size, measure your product’s length (left to right), width (front to back), and depth (bottom to top). For a proper fit, add 1/8" to 1/4" to each dimension to allow a bit of extra space.
Do you sell inserts?
Yes, we offer fitments designed to complement our range of glass bottle packaging solutions. Team ensures that your products remain safe during transit, minimizing the risk of breakage or damage. Each fitment is precisely tailored to your product's size, shape, and specifications. We also conduct rigorous drop testing to guarantee durability and protection.
How do I assemble the products and store them?
We make it easy for you by shipping all packaging products flat-packed, which helps save storage space and reduces transportation costs. Once you place an order, we provide a step-by-step guide to help you assemble the product in less than a minute. These guides are also available on our website and social media for easy access.
What is Corugami’s return policy?
You can request a return within 24 hours of receiving your item, provided it is in the same condition as received. A receipt or proof of purchase is required. To start a return, contact us at hi@corugami.com.